{"id":3295,"date":"2026-06-20T04:58:46","date_gmt":"2026-06-20T04:58:46","guid":{"rendered":"https:\/\/zecurit.com\/help\/asset-management\/asset-management\/software-asset-management\/software-metering\/"},"modified":"2026-06-20T08:55:05","modified_gmt":"2026-06-20T08:55:05","slug":"software-metering","status":"publish","type":"docs","link":"https:\/\/zecurit.com\/help\/asset-management\/asset-management\/software-asset-management\/software-metering\/","title":{"rendered":"Software Metering"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p><a href=\"https:\/\/zecurit.com\/it-asset-management\/software-metering\/\">Software Metering<\/a> helps IT administrators and Managed Service Providers (MSPs) track how software applications are being used across managed devices. It provides visibility into application usage patterns, helping organizations optimize software licensing costs, identify underutilized applications, improve compliance, and make data-driven software procurement decisions.<\/p>\n\n\n\n<p>With Software Metering, you can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Monitor software usage duration and launch frequency<\/li>\n\n\n\n<li>Identify rarely used or unused applications<\/li>\n\n\n\n<li>Optimize software license allocation and renewal decisions<\/li>\n\n\n\n<li>Track application adoption across departments and users<\/li>\n\n\n\n<li>Analyze software utilization trends<\/li>\n\n\n\n<li>Generate detailed software usage reports for auditing and compliance<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How Software Metering Works<\/h2>\n\n\n\n<p>Software Metering tracks executable files (<code>.exe<\/code>) running on managed endpoints.<\/p>\n\n\n\n<p>When a software metering rule is configured:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The Zecurit Agent monitors the specified executable file.<\/li>\n\n\n\n<li>Application launch events are recorded.<\/li>\n\n\n\n<li>Run time and run count statistics are collected.<\/li>\n\n\n\n<li>Usage data is periodically uploaded to the Zecurit server.<\/li>\n\n\n\n<li>Reports and dashboards are updated with usage information.<\/li>\n<\/ol>\n\n\n\n<p><strong>Examples:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Software<\/th><th>Executable<\/th><\/tr><\/thead><tbody><tr><td>Microsoft Word<\/td><td>WINWORD.EXE<\/td><\/tr><tr><td>Microsoft Excel<\/td><td>EXCEL.EXE<\/td><\/tr><tr><td>Google Chrome<\/td><td>CHROME.EXE<\/td><\/tr><tr><td>Adobe Acrobat<\/td><td>ACROBAT.EXE<\/td><\/tr><tr><td>AutoCAD<\/td><td>ACAD.EXE<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Benefits for IT Teams and MSPs<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Benefit<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong>License Optimization<\/strong><\/td><td>Identify software licenses that are not actively used and reclaim them for other users.<\/td><\/tr><tr><td><strong>Cost Reduction<\/strong><\/td><td>Avoid renewing expensive licenses that have low utilization.<\/td><\/tr><tr><td><strong>Compliance Audits<\/strong><\/td><td>Provide evidence of software usage during internal or external audits.<\/td><\/tr><tr><td><strong>Application Standardization<\/strong><\/td><td>Identify redundant software performing similar functions.<\/td><\/tr><tr><td><strong>User Adoption Tracking<\/strong><\/td><td>Measure adoption of newly deployed applications.<\/td><\/tr><tr><td><strong>Capacity Planning<\/strong><\/td><td>Understand application demand before purchasing additional licenses.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Prerequisites<\/h2>\n\n\n\n<p>Before using Software Metering, ensure that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Devices are enrolled in Zecurit Endpoint Manager or Zecurit Asset Manager Product.<\/li>\n\n\n\n<li>The Zecurit Agent is installed and online on target devices.<\/li>\n\n\n\n<li>Inventory scans are running regularly.<\/li>\n\n\n\n<li>Software inventory data is available (Software Metering rules are created against discovered software).<\/li>\n\n\n\n<li>You have the appropriate permissions to create and manage metering rules.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Accessing Software Metering<\/h2>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Inventory \u2192 Software Metering<\/strong><\/p>\n\n\n\n<p>The Software Metering page (see screenshot below) displays a summary table with the following columns:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"506\" src=\"https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-List-View-1-1024x506.webp\" alt=\"Zecurit Software Metering Rules List View\" class=\"wp-image-3297\" srcset=\"https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-List-View-1-1024x506.webp 1024w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-List-View-1-300x148.webp 300w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-List-View-1-768x380.webp 768w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-List-View-1-1536x759.webp 1536w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-List-View-1-2048x1012.webp 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Column<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong>Software Name<\/strong><\/td><td>Name of the application being monitored<\/td><\/tr><tr><td><strong>Rule Name<\/strong><\/td><td>The custom name given to the metering rule<\/td><\/tr><tr><td><strong>File Name<\/strong><\/td><td>The executable file being tracked (e.g., <code>chrome.exe<\/code>)<\/td><\/tr><tr><td><strong>Associated<\/strong><\/td><td>Number of device groups associated with the rule (or &#8220;All Devices&#8221;)<\/td><\/tr><tr><td><strong>Status<\/strong><\/td><td>Enabled or Disabled<\/td><\/tr><tr><td><strong>Created Time<\/strong><\/td><td>Date and time the rule was created<\/td><\/tr><tr><td><strong>Action<\/strong><\/td><td>Edit, Disable\/Enable, Delete <\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>The page header shows the <strong>Total Rules<\/strong> count, and provides a search icon, an export\/share icon, a list-view toggle, and an <strong>Add Rule<\/strong> button to create a new rule. A <strong>Software Metering Reports<\/strong> shortcut link in the top-right corner takes you directly to the related reports.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Available Actions<\/h3>\n\n\n\n<p>Administrators can:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create new rules<\/li>\n\n\n\n<li>Edit existing rules<\/li>\n\n\n\n<li>Enable or disable rules<\/li>\n\n\n\n<li>Delete rules<\/li>\n\n\n\n<li>Associate rules with device groups<\/li>\n\n\n\n<li>View software usage reports<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Creating a Software Metering Rule<\/h2>\n\n\n\n<p>Software Metering rules define what application usage should be monitored, and the rule creation form is organized into three sections: <strong>Software and File Details<\/strong>, <strong>User Categorization<\/strong>, and <strong>Scope of Tracking<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"605\" src=\"https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Rule-1024x605.webp\" alt=\"\" class=\"wp-image-3301\" srcset=\"https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Rule-1024x605.webp 1024w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Rule-300x177.webp 300w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Rule-768x454.webp 768w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Rule-1536x907.webp 1536w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Rule-2048x1210.webp 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Step 1: Open Add Rule<\/h3>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Inventory \u2192 Software Metering<\/strong><\/p>\n\n\n\n<p>Click <strong>Add Rule<\/strong> (top-right of the Software Metering page).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 2: Configure Software and File Details<\/h3>\n\n\n\n<p><strong>Software Name<\/strong> <em>(required)<\/em><\/p>\n\n\n\n<p>Select the software from the discovered software inventory using the <strong>Select the Software Name<\/strong> dropdown.<\/p>\n\n\n\n<p>Example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Office Word<\/li>\n\n\n\n<li>Google Chrome<\/li>\n\n\n\n<li>Adobe Acrobat Reader<\/li>\n<\/ul>\n\n\n\n<p><strong>Rule Name<\/strong> <em>(required)<\/em><\/p>\n\n\n\n<p>Enter a meaningful name for the monitoring rule in the <strong>Type the Rule Name<\/strong> field.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Microsoft Word Usage Tracking<\/li>\n\n\n\n<li>Chrome Usage Monitoring<\/li>\n\n\n\n<li>AutoCAD License Monitoring<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Best Practice:<\/strong> Use descriptive names that clearly indicate the purpose of the rule (e.g., department or use case), since rule names \u2014 not just software names \u2014 are shown in the rules list and reports.<\/p>\n<\/blockquote>\n\n\n\n<p><strong>File Name<\/strong> <em>(required)<\/em><\/p>\n\n\n\n<p>Specify the executable file name in the <strong>Executable file name<\/strong> field (placeholder example: <code>WINWORD.EXE<\/code>).<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Application<\/th><th>File Name<\/th><\/tr><\/thead><tbody><tr><td>Word<\/td><td>WINWORD.EXE<\/td><\/tr><tr><td>Excel<\/td><td>EXCEL.EXE<\/td><\/tr><tr><td>Chrome<\/td><td>CHROME.EXE<\/td><\/tr><tr><td>Acrobat<\/td><td>ACROBAT.EXE<\/td><\/tr><tr><td>Teams<\/td><td>TEAMS.EXE<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Important:<\/strong> The executable name must exactly match the process running on the endpoint, including the <code>.exe<\/code> extension. A mismatched or misspelled file name is the most common reason a rule fails to collect data.<\/p>\n<\/blockquote>\n\n\n\n<p><strong>File Path<\/strong> <em>(optional)<\/em><\/p>\n\n\n\n<p>Specify the application installation path (placeholder example: <code>C:\\Program Files\\Microsoft Office\\root\\Office16<\/code>).<\/p>\n\n\n\n<p>Use the file path when multiple applications use similar executable names, or when more precise tracking is required (for example, distinguishing a 32-bit and 64-bit install of the same application).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Step 3: Configure User Categorization<\/h3>\n\n\n\n<p>User Categorization automatically classifies users based on application usage, and is configured directly below the file details on the same Add Rule form. This helps identify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Heavy users<\/li>\n\n\n\n<li>Occasional users<\/li>\n\n\n\n<li>Infrequent users<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Usage Categories<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Description<\/th><\/tr><\/thead><tbody><tr><td><strong>Rarely Used<\/strong><\/td><td>Users who rarely launch or use the application<\/td><\/tr><tr><td><strong>Occasionally Used<\/strong><\/td><td>Users with moderate software usage<\/td><\/tr><tr><td><strong>Frequently Used<\/strong><\/td><td>Users who actively use the software<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">Condition Type<\/h4>\n\n\n\n<p>The categorization can be based on either <strong>Run Time<\/strong> or <strong>Run Count<\/strong>. The Add Rule form displays default thresholds for both, and the <strong>Condition Type<\/strong> field shown on the rule itself indicates which one is actively applied to that rule.<\/p>\n\n\n\n<p><strong>Run Time<\/strong> : Classifies users based on total application usage duration.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Usage<\/th><\/tr><\/thead><tbody><tr><td>Rarely Used<\/td><td>&lt; 50 hours<\/td><\/tr><tr><td>Occasionally Used<\/td><td>50\u201362 hours<\/td><\/tr><tr><td>Frequently Used<\/td><td>&gt; 62 hours<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Run Count<\/strong> : Classifies users based on the number of application launches.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th>Category<\/th><th>Usage<\/th><\/tr><\/thead><tbody><tr><td>Rarely Used<\/td><td>&lt; 54 launches<\/td><\/tr><tr><td>Occasionally Used<\/td><td>54\u201368 launches<\/td><\/tr><tr><td>Frequently Used<\/td><td>&gt; 68 launches<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Note:<\/strong> These thresholds are organization-wide defaults. Click <strong>Edit Global Settings<\/strong> (top-right of the User Categorization section) to modify them for all software metering rules, ensuring consistent reporting across the organization.<\/p>\n<\/blockquote>\n\n\n\n<h3 class=\"wp-block-heading\">Step 4: Define Scope of Tracking<\/h3>\n\n\n\n<p>Scroll down to the <strong>Scope of tracking<\/strong> section to define which devices should be monitored under <strong>Associate Groups<\/strong>:<\/p>\n\n\n\n<p><strong>All Devices \/ Groups<\/strong><\/p>\n\n\n\n<p>Track software usage across all managed endpoints (selected by default).<\/p>\n\n\n\n<p>Recommended for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Common business applications<\/li>\n\n\n\n<li>Organization-wide license monitoring<\/li>\n\n\n\n<li>Audit requirements<\/li>\n<\/ul>\n\n\n\n<p><strong>Custom Group<\/strong><\/p>\n\n\n\n<p>Track software usage only for selected device groups.<\/p>\n\n\n\n<p>Examples:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Finance Department<\/li>\n\n\n\n<li>Engineering Team<\/li>\n\n\n\n<li>Design Team<\/li>\n\n\n\n<li>Remote Workforce<\/li>\n<\/ul>\n\n\n\n<p>Recommended for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Department-specific licensing<\/li>\n\n\n\n<li>Cost center allocation<\/li>\n\n\n\n<li>MSP customer-specific reporting<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Step 5: Save the Rule<\/h3>\n\n\n\n<p>Once all sections are configured, click <strong>Save<\/strong> to activate the rule, or <strong>Cancel<\/strong> to discard your changes.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Managing Software Metering Rules<\/h2>\n\n\n\n<p>From the Software Metering list, use the <strong>Action<\/strong> menu (\u22ee) next to any rule to:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Edit Rule<\/h3>\n\n\n\n<p>Modify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rule Name<\/li>\n\n\n\n<li>File Name<\/li>\n\n\n\n<li>File Path<\/li>\n\n\n\n<li>Categorization Settings<\/li>\n\n\n\n<li>Device Associations<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Disable Rule<\/h3>\n\n\n\n<p>Temporarily stop tracking software usage without deleting historical data.<\/p>\n\n\n\n<p>Recommended during:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Application migration<\/li>\n\n\n\n<li>Software replacement projects<\/li>\n\n\n\n<li>Temporary monitoring suspension<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Delete Rule<\/h3>\n\n\n\n<p>Permanently removes the rule.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Note:<\/strong> Historical usage data may remain available in reports depending on retention policies.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">Software Metering Reports<\/h2>\n\n\n\n<p>Navigate to:<\/p>\n\n\n\n<p><strong>Reports \u2192 Software Metering<\/strong><\/p>\n\n\n\n<p>(You can also reach this directly from the <strong>Software Metering Reports<\/strong> link at the top of the Software Metering rules page.)<\/p>\n\n\n\n<p>Software Metering Reports provide detailed insights into application utilization across your organization, and sit alongside related categories such as <strong>Software Reports<\/strong> and <strong>License Reports<\/strong> in the Reports section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"561\" src=\"https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Reports-List-1024x561.webp\" alt=\"\" class=\"wp-image-3300\" srcset=\"https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Reports-List-1024x561.webp 1024w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Reports-List-300x164.webp 300w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Reports-List-768x421.webp 768w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Reports-List-1536x841.webp 1536w, https:\/\/zecurit.com\/help\/wp-content\/uploads\/2026\/06\/Software-Metering-Reports-List-2048x1122.webp 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Available Software Metering Reports<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">1. Organization-wide Software Usage Summary<\/h4>\n\n\n\n<p><strong>Purpose:<\/strong> Provides a consolidated view of software usage across all managed devices.<\/p>\n\n\n\n<p><strong>Information Included:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Software Name<\/li>\n\n\n\n<li>Number of Users<\/li>\n\n\n\n<li>Number of Devices<\/li>\n\n\n\n<li>Total Run Time<\/li>\n\n\n\n<li>Total Run Count<\/li>\n\n\n\n<li>Utilization Trends<\/li>\n<\/ul>\n\n\n\n<p><strong>Use Cases:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>License planning<\/li>\n\n\n\n<li>Executive reporting<\/li>\n\n\n\n<li>Software budgeting<\/li>\n\n\n\n<li>Procurement decisions<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">2. Software Usage Summary by Device (Daily Aggregated)<\/h4>\n\n\n\n<p><strong>Purpose:<\/strong> Displays daily software usage statistics aggregated by device.<\/p>\n\n\n\n<p><strong>Information Included:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Device Name<\/li>\n\n\n\n<li>User<\/li>\n\n\n\n<li>Software Name<\/li>\n\n\n\n<li>File Name<\/li>\n\n\n\n<li>Rule Name<\/li>\n\n\n\n<li>Daily Run Time (Duration)<\/li>\n\n\n\n<li>Daily Launch Count<\/li>\n<\/ul>\n\n\n\n<p><strong>Use Cases:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Daily utilization monitoring<\/li>\n\n\n\n<li>Employee productivity analysis<\/li>\n\n\n\n<li>Department usage reviews<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">3. Software Usage Summary by Device (From Rule Creation to Cumulative)<\/h4>\n\n\n\n<p><strong>Purpose:<\/strong> Shows cumulative software usage from the date the metering rule was created.<\/p>\n\n\n\n<p><strong>Information Included:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Device Name<\/li>\n\n\n\n<li>Software Name<\/li>\n\n\n\n<li>File Name<\/li>\n\n\n\n<li>Rule Period<\/li>\n\n\n\n<li>Rule Name<\/li>\n\n\n\n<li>Usage Category (Rare, Frequent, Occasional)<\/li>\n\n\n\n<li>Total Run Time<\/li>\n\n\n\n<li>Total Run Count<\/li>\n\n\n\n<li>Usage Category<\/li>\n<\/ul>\n\n\n\n<p><strong>Use Cases:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Long-term utilization analysis<\/li>\n\n\n\n<li>License optimization projects<\/li>\n\n\n\n<li>Renewal planning<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">4. Software Usage by Device (Detail Report)<\/h4>\n\n\n\n<p><strong>Purpose:<\/strong> Provides granular software usage details for each endpoint.<\/p>\n\n\n\n<p><strong>Information Included:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Device Name<\/li>\n\n\n\n<li>User Name<\/li>\n\n\n\n<li>Software Name<\/li>\n\n\n\n<li>Start Time<\/li>\n\n\n\n<li>End Time<\/li>\n\n\n\n<li>Active Duration<\/li>\n<\/ul>\n\n\n\n<p><strong>Use Cases:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Audit investigations<\/li>\n\n\n\n<li>Detailed software analysis<\/li>\n\n\n\n<li>Troubleshooting licensing issues<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">5. Top N Software by Usage<\/h4>\n\n\n\n<p><strong>Purpose:<\/strong> Identifies the most actively used software applications.<\/p>\n\n\n\n<p><strong>Information Included:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Top Applications<\/li>\n\n\n\n<li>Total Users<\/li>\n\n\n\n<li>Total Run Count<\/li>\n\n\n\n<li>Total Active Duration<\/li>\n\n\n\n<li>Avg Run Duration Per Device<\/li>\n<\/ul>\n\n\n\n<p><strong>Use Cases:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Software standardization<\/li>\n\n\n\n<li>Budget planning<\/li>\n\n\n\n<li>License allocation<\/li>\n\n\n\n<li>User adoption measurement<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Software Metering Best Practices<\/h2>\n\n\n\n<p><strong>Monitor High-Cost Software<\/strong><\/p>\n\n\n\n<p>Track expensive software such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>AutoCAD<\/li>\n\n\n\n<li>Adobe Creative Cloud<\/li>\n\n\n\n<li>Microsoft Project<\/li>\n\n\n\n<li>Microsoft Visio<\/li>\n\n\n\n<li>SAP Clients<\/li>\n\n\n\n<li>Engineering Applications<\/li>\n<\/ul>\n\n\n\n<p><strong>Review Reports Monthly<\/strong><\/p>\n\n\n\n<p>Review software utilization before:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>License renewals<\/li>\n\n\n\n<li>Procurement cycles<\/li>\n\n\n\n<li>Budget approvals<\/li>\n<\/ul>\n\n\n\n<p><strong>Use Department-Based Rules<\/strong><\/p>\n\n\n\n<p>Create separate rules for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Finance<\/li>\n\n\n\n<li>HR<\/li>\n\n\n\n<li>Engineering<\/li>\n\n\n\n<li>Sales<\/li>\n<\/ul>\n\n\n\n<p>This improves reporting accuracy and cost allocation.<\/p>\n\n\n\n<p><strong>Reclaim Unused Licenses<\/strong><\/p>\n\n\n\n<p>Identify users classified as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Rarely Used<\/li>\n\n\n\n<li>Inactive<\/li>\n\n\n\n<li>Zero Usage<\/li>\n<\/ul>\n\n\n\n<p>Reassign licenses where appropriate.<\/p>\n\n\n\n<p><strong>MSP Recommendation<\/strong><\/p>\n\n\n\n<p>For MSP environments:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create customer-specific metering rules.<\/li>\n\n\n\n<li>Associate rules with customer device groups.<\/li>\n\n\n\n<li>Schedule monthly usage reports.<\/li>\n\n\n\n<li>Provide utilization reports during customer review meetings.<\/li>\n\n\n\n<li>Use software metering data to recommend license optimization services.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Troubleshooting<\/h2>\n\n\n\n<p><strong>Software Not Appearing in Reports<\/strong><\/p>\n\n\n\n<p>Possible causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Metering rule not created.<\/li>\n\n\n\n<li>Incorrect executable name (verify it matches the process name exactly, including the <code>.exe<\/code> extension).<\/li>\n\n\n\n<li>Device has not synchronized recently.<\/li>\n\n\n\n<li>Application has not been launched since the rule was created.<\/li>\n<\/ul>\n\n\n\n<p><strong>Run Time Showing Zero<\/strong><\/p>\n\n\n\n<p>Possible causes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Application was not used.<\/li>\n\n\n\n<li>Agent communication issue.<\/li>\n\n\n\n<li>Rule recently created (no usage cycles have completed yet).<\/li>\n<\/ul>\n\n\n\n<p>Verify device connectivity and agent status.<\/p>\n\n\n\n<p><strong>Usage Data Delayed<\/strong><\/p>\n\n\n\n<p>Usage information is uploaded during agent synchronization cycles. Allow sufficient time for data collection and report generation before assuming a rule has failed.<\/p>\n\n\n\n<p><strong>Rule Shows &#8220;Disabled&#8221; Unexpectedly<\/strong><\/p>\n\n\n\n<p>Check the <strong>Status<\/strong> column on the Software Metering list. If a rule was intentionally disabled (for example, during an application migration), re-enable it via the Action menu once the migration is complete.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Features<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/zecurit.com\/help\/asset-management\/asset-management\/software-asset-management\/software-details\/\">Software Details<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/zecurit.com\/help\/asset-management\/asset-management\/software-asset-management\/software-license-management\/\">Software License Management<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/zecurit.com\/help\/asset-management\/asset-management\/software-asset-management\/software-category\/\">Software Categorization<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/zecurit.com\/help\/asset-management\/settings\/organization-settings\/device-groups\/\">Device Groups<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/zecurit.com\/help\/asset-management\/reports-analytics\/pre-built-reports\/license-reports\/\">License Compliance Reports<\/a><\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"featured_media":0,"parent":2537,"menu_order":5,"comment_status":"open","ping_status":"closed","template":"","meta":{"_is_vendor_doc":"0","footnotes":""},"doc_tag":[],"class_list":["post-3295","docs","type-docs","status-publish","hentry"],"comment_count":0,"_links":{"self":[{"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/docs\/3295","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/types\/docs"}],"replies":[{"embeddable":true,"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/comments?post=3295"}],"version-history":[{"count":3,"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/docs\/3295\/revisions"}],"predecessor-version":[{"id":3305,"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/docs\/3295\/revisions\/3305"}],"up":[{"embeddable":true,"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/docs\/2537"}],"prev":[{"title":"Software Details","link":"https:\/\/zecurit.com\/help\/asset-management\/asset-management\/software-asset-management\/software-details\/","href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/docs\/2538"}],"wp:attachment":[{"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/media?parent=3295"}],"wp:term":[{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/zecurit.com\/help\/wp-json\/wp\/v2\/doc_tag?post=3295"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}