Best IT Asset Management Tools for 2025

Managing IT assets effectively is crucial for businesses to maintain efficiency, reduce costs, and ensure compliance. With the right IT asset management (ITAM) tool, you can track hardware, software, and other critical resources with ease. Here's a guide to the best IT asset management tools available today, along with what makes them stand out.

1. ServiceNow

ServiceNow is a versatile platform that offers robust ITAM capabilities. Its cloud-based solution helps businesses manage hardware and software assets while ensuring compliance with licensing agreements.

Key Features:

• Comprehensive asset tracking
• Integration with IT Service Management (ITSM)
• Real-time analytics and reporting

Pricing

ServiceNow IT Asset Management is priced based on a subscription model, typically per user per month. The exact cost can vary depending on several factors, including:

• Number of users: More users typically mean higher costs.
• Modules and features: Additional modules and features, such as discovery, reconciliation, and reporting, may increase the price.
• Customization: Extensive customization can also impact the overall cost.
• Support and maintenance: ServiceNow offers various support and maintenance options, which may add to the subscription cost.

It's important to note that ServiceNow pricing is often complex and can vary significantly depending on individual needs and circumstances. It's recommended to contact a ServiceNow sales representative for a customized quote.

Pros

• Comprehensive solution: ServiceNow ITAM offers a wide range of features and functionalities, covering the entire IT asset lifecycle.
• Automation: The platform automates many tasks, such as discovery, reconciliation, and reporting, saving time and resources.
• Integration: ServiceNow ITAM integrates seamlessly with other ServiceNow products, providing a unified view of IT operations.
• Scalability: The platform can scale to accommodate the growth of your IT environment.
• Customization: ServiceNow ITAM can be customized to meet the specific needs of your organization.
• Compliance: The platform helps ensure compliance with industry regulations.

Cons

• Cost: ServiceNow ITAM can be expensive, especially for large organizations with complex IT environments.
• Complexity: The platform can be complex to implement and configure, requiring specialized expertise.
• Vendor lock-in: Once you've invested in ServiceNow, it can be difficult to switch to another platform.

Release Year

ServiceNow IT Asset Management was first released in 2005. However, the platform has undergone significant updates and enhancements over the years, with new features and functionalities added regularly.

Why Choose ServiceNow?

ServiceNow ITAM is a comprehensive solution that helps organizations manage their IT assets throughout their lifecycle. Key features include automated discovery, centralized inventory, cost optimization, and compliance management. ServiceNow is ideal for enterprises that need a scalable solution with advanced features like automated workflows and AI-driven insights. By streamlining processes and providing valuable insights, ServiceNow ITAM can reduce costs, improve efficiency, and minimize risks

2. ManageEngine AssetExplorer

ManageEngine AssetExplorer is a cost-effective ITAM tool tailored for small and mid-sized businesses. It offers detailed asset tracking and lifecycle management.

Key Features:

• Software license management
• Asset lifecycle tracking
• Integration with help desk solutions

Pros:

• Comprehensive Feature Set: Covers a wide range of IT asset management needs, including discovery, inventory, software license management, and vendor management.
• Ease of Use: User-friendly interface with intuitive navigation, making it relatively easy to learn and use.
• Cost-Effective: Generally more affordable than some enterprise-level solutions, making it suitable for smaller and mid-sized businesses.
• Strong Reporting Capabilities: Offers robust reporting features to track key metrics, analyze asset utilization, and generate insightful reports.
• Good Customer Support: ManageEngine provides decent customer support channels, including documentation, online forums, and technical support.

Cons:

• Limited Scalability: May not be the best fit for very large enterprises with highly complex IT environments.
• Customization Limitations: Compared to some competitors, customization options might be more limited.
• Integration: While integrations are available, they might not be as extensive or seamless as those offered by some other platforms.

Pricing:

• Subscription-based: Typically priced per asset or per user, with various subscription tiers available.
• Flexible Pricing Models: Offers flexible pricing options to suit different business needs and budgets.
• Free Trial: Provides a free trial period to evaluate the software before committing to a purchase.

Why Choose ManageEngine AssetExplorer?

• Cost-conscious businesses: Looking for a comprehensive ITAM solution at a competitive price.
• Smaller and mid-sized organizations: Needing a user-friendly and easy-to-deploy solution.
• Businesses prioritizing ease of use: Seeking a platform that is intuitive and requires minimal training.

Why Choose ManageEngine AssetExplorer?

ManageEngine AssetExplorer is a solid ITAM solution that offers a good balance of features, ease of use, and affordability. It's a suitable choice for organizations that prioritize value and require a user-friendly platform to manage their IT assets effectively. It’s user-friendly, affordable, and provides comprehensive features that meet the needs of SMBs.

3. SolarWinds Service Desk

SolarWinds Service Desk combines ITAM with IT service management, making it a powerful tool for IT operations.

Key Features:

• Centralized asset inventory
• Built-in ticketing system
• Detailed reporting and analytics

Pros:

• Integrated Solution: Seamlessly integrated with SolarWinds Service Desk, providing a unified platform for IT service management and asset management.
• Strong Service Desk Integration: Facilitates smooth workflows by linking IT assets to incidents and service requests.
• Comprehensive Features: Covers essential asset management functions, including discovery, inventory, software license management, and contract tracking.
• User-Friendly Interface: Generally considered user-friendly and easy to navigate, making it accessible to IT teams of varying technical expertise.
• Robust Reporting: Offers a range of reports to track asset utilization, monitor software licenses, and gain valuable insights into IT asset performance.

Cons:

• Primarily Focused on Service Desk: While it offers asset management capabilities, its primary focus remains on service desk functionality.
• Limited Standalone Capabilities: As part of the Service Desk suite, its standalone asset management features might be less comprehensive compared to dedicated ITAM solutions.
• Pricing: Can be more expensive than some standalone ITAM tools, especially for organizations that primarily need asset management functionality.

Pricing:

• Subscription-based: Typically priced per user per month, with various subscription tiers available.
• Bundled with Service Desk: Often bundled with SolarWinds Service Desk, offering potential cost savings for organizations requiring both solutions.
• Pricing Varies: Exact pricing depends on the chosen subscription tier, number of users, and included features.

Why Choose SolarWinds Service Desk? 

SolarWinds Service Desk IT Asset Management is an ideal choice for several scenarios: organizations already using SolarWinds Service Desk who want to integrate asset management seamlessly; IT teams prioritizing service desk functionality and needing a solution that integrates asset management with their workflows; and businesses seeking a comprehensive ITSM platform that covers both service desk and asset management needs. While its standalone asset management features might be less extensive than dedicated ITAM tools, it offers a streamlined experience for organizations already within the SolarWinds Service Desk ecosystem

4. Ivanti IT Asset Management Suite

Ivanti’s ITAM suite offers end-to-end visibility into IT assets, helping organizations optimize usage and reduce waste.

Key Features:

• Software compliance tracking
• Automated discovery and inventory
• Cost optimization tools

Pros:

• Comprehensive Suite: Offers a comprehensive set of features, including discovery, inventory, software license management, hardware asset management, and mobile device management.
• Strong Automation Capabilities: Leverages automation to streamline processes like software deployment, patch management, and security assessments.
• Robust Security Features: Includes robust security features like endpoint security, mobile threat defense, and vulnerability management.
• Unified Platform: Provides a unified platform for managing endpoints, devices, and applications across the enterprise.
• Scalability and Flexibility: Can scale to accommodate the needs of large and complex organizations with diverse IT environments.

Cons:

• Complexity: Can be complex to implement and configure, requiring significant expertise and resources.
• Cost: Can be expensive, especially for large organizations with extensive IT infrastructures.
• Vendor Lock-in: Can lead to vendor lock-in, making it challenging to switch to another platform in the future.

Pricing:

• Subscription-based: Typically priced on a per-device or per-user basis, with various subscription tiers available.
• Modular Pricing: Offers modular pricing options, allowing organizations to choose the specific modules they need.
• Pricing Varies: Exact pricing depends on the chosen modules, number of devices/users, and support requirements.

Why Choose Ivanti? 

Ivanti IT Asset Management Suite is the ideal choice for organizations with complex IT environments, those prioritizing security and compliance, and those seeking a unified platform to manage endpoints, devices, and applications. It caters to businesses that require a comprehensive and robust solution to manage a wide range of assets, need strong security features to meet regulatory requirements, and want to manage their IT landscape from a single console. While it can be complex and expensive, it offers a powerful set of features, strong automation capabilities, and a unified platform for managing endpoints and applications across the enterprise

5. Asset Panda

Asset Panda is a flexible ITAM tool that combines powerful features with mobile accessibility. It is ideal for businesses that need a highly configurable solution.

Key Features:

• Mobile-First Approach: Designed with a mobile-first approach, allowing for easy data entry and asset tracking from any location.
• Barcode Scanning & QR Codes: Seamlessly integrates with barcode scanning and QR codes for quick asset identification and tracking.
• Customizable Workflows: Allows for the creation of custom workflows to automate tasks, streamline processes, and improve efficiency.
• GPS Tracking: Enables real-time GPS tracking of mobile assets, providing valuable insights into asset location and usage.
• Strong Reporting & Analytics: Offers robust reporting and analytics capabilities to track key metrics, analyze asset utilization, and identify areas for improvement.

Pros:

• User-Friendly Interface: Intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
• Mobile-First Approach: Ideal for organizations with a mobile workforce or those requiring on-the-go asset tracking.
• Flexibility and Customization: Highly customizable to fit the specific needs of different businesses and industries.
• Cost-Effective: Offers competitive pricing options, making it an attractive choice for businesses of all sizes.
• Excellent Customer Support: Provides responsive and helpful customer support, ensuring a smooth user experience.

Cons:

• Limited Advanced Features: May lack some of the advanced features found in more enterprise-level ITAM solutions, such as complex integrations and AI-powered insights.
• Scalability: While scalable, may not be the best fit for extremely large organizations with highly complex IT environments.

Pricing:

• Subscription-based: Typically priced per user per month, with various subscription tiers available.
• Flexible Pricing Models: Offers flexible pricing options to suit different business needs and budgets.
• Free Trial: Provides a free trial period to evaluate the platform before committing to a purchase.

Why Choose Asset Panda?

• Mobile-centric organizations: Requiring a solution that facilitates on-the-go asset tracking and data entry.
• Businesses prioritizing ease of use: Seeking an intuitive and user-friendly platform that requires minimal training.
• Organizations with diverse asset types: Need to track a wide range of assets, including IT equipment, medical devices, and construction tools.

Why Choose Asset Panda? 

Asset Panda is an ideal choice for several scenarios: mobile-centric organizations requiring on-the-go asset tracking and data entry; businesses prioritizing ease of use and seeking an intuitive platform with minimal training; and organizations with diverse asset types needing to track a wide range of equipment, from IT assets to medical devices and construction tools. This user-friendly and mobile-first ITAM solution is well-suited for organizations that require flexibility, ease of use, and on-the-go asset tracking capabilities. While it may not be the best fit for organizations with the most complex IT environments, it offers a robust and cost-effective solution for businesses of all sizes.

6. Flexera

Flexera provides a comprehensive suite of ITAM solutions designed to help businesses optimize their IT investments.

Key Features:

• Comprehensive ITAM Solution: Covers a wide range of ITAM needs, including software license optimization, hardware asset management, cloud cost optimization, and SaaS management.
• Advanced Analytics & Reporting: Provides sophisticated analytics and reporting capabilities to gain deep insights into IT asset utilization, costs, and risks.
• Strong Automation Capabilities: Automates many key processes, such as software discovery, license reconciliation, and cost analysis.
• Focus on Software License Optimization: A key strength lies in its ability to optimize software licenses, minimize compliance risks, and negotiate better deals with vendors.
• Cloud Cost Optimization: Helps organizations optimize cloud spending by identifying and eliminating waste, rightsizing resources, and negotiating better cloud contracts.

Pros:

• Industry Leader: A well-established and respected leader in the ITAM space with a strong track record and a large customer base.
• Comprehensive Solution: Offers a comprehensive suite of features to address a wide range of ITAM needs.
• Advanced Analytics: Provides powerful analytics and reporting capabilities for in-depth insights and data-driven decision-making.
• Strong Focus on Software License Optimization: Helps organizations save significant costs on software licenses.
• Robust Support and Services: Offers a wide range of professional services, including implementation, consulting, and training.

Cons:

• High Cost: Can be expensive, especially for large enterprises with complex IT environments.
• Complexity: Can be complex to implement and configure, requiring specialized expertise.
• Vendor Lock-in: Can lead to vendor lock-in, making it challenging to switch to another platform in the future.

Pricing:

• Subscription-based: Typically priced on a per-user or per-device basis, with various subscription tiers available.
• Modular Pricing: Offers modular pricing options, allowing organizations to choose the specific modules they need.
• Pricing Varies: Exact pricing depends on the chosen modules, number of users/devices, and support requirements.

Why Choose Flexera? 

Flexera is the ideal choice for several scenarios: large enterprises with complex IT environments requiring a comprehensive and robust ITAM solution with advanced analytics and automation capabilities; organizations prioritizing software license optimization who need to minimize software costs, reduce compliance risks, and negotiate better vendor contracts; and businesses seeking a strategic ITAM partner who want to work with an industry leader that can provide expert guidance and support. While it can be expensive and complex to implement, it's a powerful solution for organizations with complex IT environments that require a strategic and data-driven approach to ITAM

7. Jira Service Management

Jira Service Management integrates ITAM with agile service management practices, offering a modern approach to asset tracking.

Key Features:

• Integrated with Jira: Seamlessly integrated within the Jira Service Management platform, providing a unified view of IT services and assets.
• Asset Tracking: Track hardware, software, and other IT assets within the Jira environment.
• Link Assets to Incidents: Easily link assets to incidents, change requests, and other service desk tickets for faster resolution.
• Configuration Management: Manage and track configurations of IT services and infrastructure components.
• Basic Inventory Management: Provides basic inventory management capabilities, including asset discovery and basic tracking.

Pros:

• Seamless Integration: Integrates seamlessly with Jira Service Management, improving workflow efficiency and providing a unified view of IT operations.
•  Cost-Effective: If your organization already uses Jira Service Management, adding ITAM functionality may be more cost-effective than purchasing a separate solution.
• User-Friendly Interface: Leverages the familiar Jira interface, making it easy for existing Jira users to adopt.

Cons:

• Limited Standalone Capabilities: Primarily designed as an extension of Jira Service Management, its standalone ITAM capabilities may be limited compared to dedicated ITAM solutions.
• Focus on ITSM: Primarily focuses on integrating asset management with ITSM processes, rather than providing comprehensive standalone ITAM features.
• May Not Suit Complex Needs: May not be suitable for organizations with highly complex IT environments or those with advanced ITAM requirements.

Pricing:

• Subscription-based: ServiceNow ITAM is typically priced on a subscription model, usually per user per month.
• Factors Influencing Price:
  • Number of users: More users generally translate to higher costs.
  • Modules and features: Additional modules and features, such as discovery, reconciliation, and reporting, can increase the price.
  • Customization: Extensive customization can also impact the overall cost.
  • Support and maintenance: ServiceNow offers various support and maintenance options, which may add to the subscription cost.
• Complex Pricing: ServiceNow pricing can be complex and can vary significantly based on individual needs and circumstances.
• Obtain a Quote: It's highly recommended to contact a ServiceNow sales representative for a customized quote tailored to your specific requirements.

Why Choose Jira Service Management?

Jira Service Management ITAM is an ideal choice for several scenarios: organizations already using Jira Service Management who seek to integrate basic asset management capabilities within their existing ITSM platform; teams prioritizing ITSM integration who need a solution that seamlessly integrates asset management with their service desk workflows; and organizations with limited ITAM needs who require basic asset tracking and linking capabilities within their Jira environment. While its standalone ITAM features may be limited, it offers a cost-effective and integrated solution for organizations with basic ITAM needs and a strong focus on ITSM

8. SisAid

SisAid is a comprehensive ITAM and ITSM solution that focuses on ease of use and customization.

Key Features:

• Comprehensive ITAM Suite: Covers a wide range of ITAM needs, including discovery, inventory, software license management, and hardware asset management.
• Integrated with SysAid ITSM: Seamlessly integrated with the SysAid ITSM platform, providing a unified view of IT services and assets.
• Automation Capabilities: Offers automation capabilities to streamline processes like software deployment and patch management.
• User-Friendly Interface: Known for its user-friendly interface and ease of use.
• Strong Reporting & Analytics: Provides robust reporting and analytics capabilities to track key metrics, analyze asset utilization, and identify cost optimization opportunities.

Pros:

• Comprehensive Solution: Offers a comprehensive set of ITAM features within a single platform.
• Integrated with SysAid ITSM: Provides seamless integration with the SysAid ITSM platform, improving workflow efficiency.
• User-Friendly: Offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
• Cost-Effective: Can be a cost-effective option for organizations already using the SysAid ITSM platform.

Cons:

• May Not Be as Feature-Rich: Compared to some dedicated ITAM solutions, it may have fewer advanced features and customization options.
• Focus on ITSM: Primarily focused on integrating with the SysAid ITSM platform, which may limit its standalone ITAM capabilities.

Pricing:

• Subscription-based: Typically priced on a per-user per month basis.
• Tiered Pricing: Offers tiered pricing plans based on the number of users and the features included.
• Contact for Quote: Pricing varies depending on the specific needs and requirements of the organization. It's best to contact SysAid directly for a customized quote.

Why Choose SisAid? 

SysAid ITAM is an ideal choice for several scenarios: organizations using SysAid ITSM who seek to integrate ITAM capabilities within their existing ITSM platform; teams prioritizing ease of use who need a user-friendly and intuitive ITAM solution; and businesses seeking an integrated ITSM and ITAM solution who require a single platform for both service desk and asset management needs. While it may have fewer advanced features than some dedicated ITAM solutions, it provides a cost-effective and user-friendly solution for many organizations by offering a comprehensive set of ITAM features within its integrated ITSM platform.

9. BMC Helix Discovery

BMC Helix Discovery offers advanced capabilities for discovering and mapping IT assets across hybrid environments.

Key Features:

• Comprehensive Discovery: Discovers a wide range of IT assets across on-premises, cloud, and hybrid environments, including hardware, software, network devices, and cloud services.
• Dependency Mapping: Maps complex dependencies between IT assets, providing a clear understanding of how changes in one area can impact others.
• Automated Discovery: Automates the discovery process, reducing manual effort and improving efficiency.
• Multi-Cloud Visibility: Provides visibility into IT assets across multiple cloud environments, including AWS, Azure, and Google Cloud.
• Data-Driven Insights: Provides valuable insights into IT asset utilization, performance, and risk.

Pros:

• Comprehensive Discovery: Offers comprehensive discovery capabilities across a wide range of environments.
• Strong Dependency Mapping: Provides valuable insights into complex IT dependencies.
• Automation: Automates many discovery tasks, improving efficiency and reducing manual effort.
• Multi-Cloud Visibility: Provides a unified view of IT assets across multiple cloud environments.
• Data-Driven Decision Making: Enables data-driven decision-making with valuable insights into IT asset utilization and performance.

Cons:

• Complexity: Can be complex to implement and configure, especially in large and complex environments.
• Cost: Can be expensive, especially for large organizations with extensive IT infrastructures.
• Vendor Lock-in: Can lead to vendor lock-in, making it challenging to switch to another platform in the future.

Pricing:

• Subscription-based: Typically priced on a subscription basis, with costs varying based on the number of assets discovered and the scope of the deployment.
• Contact for Quote: Pricing varies significantly depending on individual needs and circumstances. It's best to contact BMC directly for a customized quote.

Why Choose BMC Helix Discovery? 

BMC Helix Discovery is a powerful solution ideally suited for organizations with complex IT environments that require comprehensive discovery and dependency mapping capabilities across hybrid and multi-cloud environments. Key features include comprehensive discovery across diverse IT assets, robust dependency mapping, automated discovery processes, multi-cloud visibility, and valuable data-driven insights into IT asset utilization and performance. While it can be complex to implement and configure, and may involve significant costs, especially for large organizations, it offers valuable benefits such as automated discovery, improved efficiency, and data-driven decision-making. It's crucial to note that BMC Helix Discovery can lead to vendor lock-in, making it challenging to migrate to another platform in the future. Pricing is subscription-based and varies significantly depending on individual needs and circumstances, so it's recommended to contact BMC directly for a customized quote.

10. IBM Maximo

IBM Maximo is a leading enterprise asset management tool with robust ITAM features for large organizations.

Key Features:

• Comprehensive EAM Solution: A robust Enterprise Asset Management (EAM) solution covering asset lifecycle management, maintenance planning & scheduling, work order management, inventory management, and more.
• Industry-Specific Solutions: Offers industry-specific solutions tailored for sectors like utilities, manufacturing, transportation, and government.
• Mobile Capabilities: Supports mobile work order management, inspections, and data entry.
• Integration Capabilities: Integrates with other IBM products and third-party systems, enabling seamless data flow and workflows.
• Advanced Analytics & Reporting: Provides robust reporting and analytics capabilities to track key performance indicators (KPIs), identify maintenance trends, and optimize asset performance.

Pros:

• Industry-Leading EAM Solution: A well-established and widely-used EAM solution with a strong market presence and a proven track record.
• Comprehensive Functionality: Offers a comprehensive suite of features to address a wide range of EAM needs.
• Industry-Specific Solutions: Provides tailored solutions for specific industries, addressing unique requirements and challenges.
• Strong Integration Capabilities: Enables seamless integration with other IBM products and third-party systems.
• Robust Support and Services: Offers a wide range of professional services, including implementation, consulting, and training.

Cons:

• Complexity: Can be complex to implement and configure, especially for organizations with large and complex asset infrastructures.
• Cost: Can be expensive, especially for large enterprises with extensive deployment needs.
• Vendor Lock-in: Can lead to vendor lock-in, making it challenging to migrate to another EAM platform in the future.

Pricing:

• Subscription-based: Typically priced on a subscription basis, with costs varying based on the number of users, modules, and features.
• Contact for Quote: Pricing varies significantly depending on individual needs and circumstances. It's best to contact IBM directly for a customized quote.

Why Choose IBM Maximo? 

IBM Maximo is an ideal choice for several scenarios: organizations with complex asset-intensive operations requiring a comprehensive EAM solution to manage a wide range of assets across various locations; industries with specific needs seeking industry-specific solutions tailored to their unique requirements (e.g., utilities, manufacturing, transportation); businesses prioritizing integration needing a solution that seamlessly integrates with other enterprise systems and applications; and organizations seeking a long-term EAM partner who want to work with a well-established and reputable EAM vendor with a strong track record and extensive support.

IBM Maximo offers a comprehensive suite of features, industry-specific solutions, and strong integration capabilities. While it can be complex and expensive, it's a robust and reliable solution for organizations with complex asset-intensive operations that require a comprehensive and integrated EAM platform.

How to Choose the Right IT Asset Management Tool

When selecting an ITAM tool for your organization, consider the following factors:

1. Relevancy: Ensure the tool is suitable for your business and industry. It should align with your organization’s needs, compliance standards, and regulations.
2. Scalability: Choose a tool that can grow with your business, accommodating more assets, additional software and hardware, and new geographies as needed.
3. Integration: Look for a tool that integrates seamlessly with your existing systems and software. Robust integrations enhance operational efficiency and data accuracy.
4. Security: Prioritize tools with strong security measures, including data protection, licensing updates, and compliance with third-party regulations.
5. User-Friendliness: Select a tool that is easy to use and offers intuitive interfaces. A user-friendly solution reduces training time and increases adoption rates among team members.
6. Budget: Assess the total cost of ownership, including licensing, implementation, and maintenance. Choose a tool that offers the best value for your investment without compromising on essential features.
7. Features: Evaluate the features offered by the tool to ensure they meet your specific requirements. Look for functionality like automated discovery, reporting, and software license management to maximize efficiency.

Selecting the best ITAM tool requires careful evaluation of your organization’s specific requirements, budget, and future growth plans. Focus on finding a tool that aligns with your needs rather than being swayed by an extensive feature list.

Final Thoughts

Investing in the right IT asset management tool can transform your business operations by improving efficiency, ensuring compliance, and reducing costs. Whether you’re a small business or a large enterprise, there’s a tool that fits your needs. Explore these options, weigh their features, and make an informed decision to take your IT management to the next level.